← Houghton Automations
Service · AI Follow-Up

Nurture every lead until they're ready — without lifting a finger.

Most estate agency leads aren't ready to instruct today. We build AI follow-up systems that nurture vendors, buyers and landlords across email, SMS and WhatsApp — until they're ready to book.

The Problem

Most agencies stop following up after two attempts.

Up to 80% of valuation leads convert after the 5th touch — but the average UK agency makes 1–2. The pipeline isn't broken. The follow-up is.

  • Cold leads dropped from the CRM after two weeks
  • No nurture sequence for 'maybe next year' vendors
  • Landlord leads never re-engaged
  • Old database goes stale, never reactivated
Why It Happens

Follow-up is the first thing that gets dropped when branches are busy.

When a portal lead lands and a viewing needs booking, follow-up always loses. Automated, personalised nurture closes that gap — without adding headcount.

The Cost To Your Agency

Your CRM is full of revenue you've already paid for.

Every old enquiry was a marketing cost. Re-engaging them costs nothing — and is the single highest-ROI activity most agencies aren't doing.

more conversions with 5+ follow-ups
30%+
reactivation rate from cold databases
£0
extra ad spend required
The AI Solution

Multi-channel AI follow-up tuned to your audience.

We build nurture sequences for vendors, buyers and landlords — across email, SMS and WhatsApp — that adapt based on engagement and route hot leads back to a negotiator.

01

Vendor nurture: market updates, valuation reminders

02

Buyer nurture: new instructions matching their brief

03

Landlord nurture: rent reviews, compliance, renewals

04

Database reactivation campaigns

05

AI scoring to surface buying-ready leads

06

Stop sequence the moment a human reply lands

Example Workflow

Example: 12-week vendor nurture.

01

Trigger

Vendor enquiry but no valuation booked.

02

Week 1–4

Helpful market updates by email, area-specific.

03

Week 5–8

Switch to WhatsApp with personalised CTA.

04

Week 9+

AI scoring flags any re-engaged leads for negotiator call.

Expected Outcomes

What changes when follow-up is automated.

  • More instructions from existing pipeline
  • Old database becomes a live revenue source
  • Higher buyer engagement on new listings
  • Negotiators focused only on hot, replying leads
  • Predictable monthly conversion from nurture
  • Visible ROI on every marketing pound spent historically
FAQ

Common questions.

Next Step

Reactivate the pipeline you've already paid for.

Book a free workflow audit. We'll map the highest-ROI nurture flows hiding in your CRM.